Cookie Policy
Sustainable Living Lab Pte Ltd
This Cookie Policy explains how Sustainable Living Lab Pte Ltd (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website (“Website”).
This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, disclose, and protect personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”).
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow a website to recognise your device and collect information about your interactions with the website.
We use cookies and similar technologies primarily for website performance monitoring and statistical analysis. These technologies help us understand how visitors use our Website and allow us to improve its functionality and user experience.
We do not use cookies for marketing, targeted advertising, or behavioural tracking purposes.
2. Types of Cookies We Use
Performance and Statistics Cookies
We use performance and statistics cookies to collect information about how visitors interact with our Website.
These cookies help us:
- Understand website traffic and usage patterns;
- Measure website performance;
- Identify areas for improvement; and
- Improve the overall user experience.
Information collected through these cookies may include:
- Internet Protocol (IP) address;
- Browser type and version;
- Device identifier;
- Country or approximate location;
- Timezone;
- Pages visited;
- Date and time of visits;
- Time spent on pages; and
- Diagnostic data relating to performance.
The information collected is used for statistical and analytical purposes only. We do not use this information to deliver targeted advertisements or conduct marketing activities.
3. Cookie Table
The following table provides details of the cookies used on our Website.
Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled.
| Provider | Purpose | Cookies |
|---|---|---|
| Sustainable Living Lab Pte Ltd | Manages user session authentication and protects against cross-site request forgery (CSRF) attacks. | X_session/token (2-5 hours), XSRF-TOKEN (2 hours) |
Performance / Statistics Cookies
These cookies help us understand how visitors use our Website, identify areas for improvement, and enhance the overall user experience. They are not essential for the core functions of the Website.
| Provider | Purpose | Cookies |
|---|---|---|
| Contentsquare / Hotjar | Used to record statistical data on user behavior (heatmaps and session analytics), and to store the user's consent status for tracking. | _cs_c (7 months / Session), _cs_id (6 months) |
| Google Analytics | Used to distinguish unique users, store statistical data on website usage, and persist session state (GA4). | _ga (1 year), _ga_BGX52H682M (1 year) |
Note: The cookies used on our Website may change from time to time depending on updates to our website functionality and analytics tools.
4. Third-Party Analytics Services
We use third-party analytics services to help us understand how visitors use our Website and improve website performance.
Google Analytics
Our Website uses Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies to collect information about how visitors interact with our Website, including information such as pages visited, session duration, browser information, and device-related information.
More information about how Google uses data: Google Partner Policies
Contentsquare
Our Website also uses Contentsquare, a web analytics service provided by Contentsquare SA ("Contentsquare"). Contentsquare uses cookies to collect information about how visitors interact with our Website, including information such as clicks, scroll behavior, mouse movements, and session recordings.
More information about Contentsquare privacy policy: Contentsquare Privacy Policy
5. Personal Data Collected Through Cookies
Some information collected through cookies, such as IP addresses or device identifiers, may constitute personal data under the PDPA depending on the circumstances and whether the information can identify or be reasonably associated with an individual.
Where cookie-related information is considered personal data, we will handle such information in accordance with our Privacy Policy and applicable data protection obligations.
6. How to Disable Cookies
You can disable cookies by changing your browser settings to reject cookies or issue a warning when a server intends to save a cookie on your device. Instructions for popular browsers:
7. Cookie Preferences
We use cookies that are necessary for the operation and functionality of our websites. You may withdraw or change your cookie preferences at any time as indicated above.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies, technology, legal requirements, or business practices. Any changes will be posted on this page with the revised “Last updated” date.
9. Contact Us
Last updated: 29 July 2026
Contact
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